Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe that online gaming should be fun, exciting, and enjoyable entertainment. It is not a way to earn money or solve financial problems. Please play only with money you can afford to lose, and always set limits before you start.
Age Verification
You must be 18 years of age or older to use Spin Casino NZ. This is the legal requirement in New Zealand. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not attempt to register or play on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please check yourself honestly against these warning signs:
- Spending more money or time gambling than you intended
- Chasing losses by continuing to gamble to win back money you've lost
- Gambling with money needed for essential expenses (rent, bills, food, medication)
- Borrowing money or using credit to fund gambling
- Hiding your gambling from family, friends, or partners
- Feeling anxious, irritable, or stressed when unable to gamble
- Neglecting work, study, or relationships due to gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or cope with negative emotions
- Lying about the amount of time or money spent on gambling
If you recognize any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools Available
Spin Casino NZ provides the following responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or timeframe
- Reality Checks: Receive regular pop-up reminders about how long you have been playing and how much you have wagered
- Session Time Limits: Set automatic session end times to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To activate any of these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team at [email protected].
Support Organizations & Helplines
If you are experiencing problems with gambling, confidential help and support are available:
New Zealand
- Problem Gambling Foundation (PGF)
Free confidential helpline: 0800 664 262
Website: www.pgf.nz
Available 24/7 in English and other languages - Gamblers Anonymous NZ
Support meetings and peer support across New Zealand
Website: www.gamblersanonymous.org.nz
International Support
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Trained counsellors and support services are available to help you take back control.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support, 24 hours a day, 7 days a week.
You can also speak with our customer support team, and we will assist you in accessing appropriate resources.
This information is provided in good faith to promote responsible gaming. Spin Casino NZ is committed to operating responsibly and supporting the wellbeing of our players. For the latest responsible gaming information and resources, please visit the Problem Gambling Foundation website.